Privacy Policy

1. Introduction

Executive Transportation of Nashville ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data when you use our website at nashvilleexecutivecar.com or our transportation services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, and billing address provided when making a reservation or contacting us.
• Payment Information: Credit card details processed securely through our payment processor. We do not store full card numbers on our servers.
• Trip Details: Pickup and drop-off locations, dates, times, flight information, and special requests associated with your reservations.
• Device and Browser Information: IP address, browser type, operating system, referring URLs, and pages visited, collected automatically when you browse our website.

3. How We Use Your Information

We use the information we collect to:

• Provide, schedule, and fulfill transportation services you request.
• Process payments and send booking confirmations and receipts.
• Communicate with you about reservations, service updates, and respond to inquiries.
• Improve our website, services, and customer experience.
• Comply with legal obligations and protect our rights.

4. Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share limited information with:

• Payment Processors: To securely process credit card transactions.
• Analytics Providers: Google Analytics receives anonymized website usage data to help us understand how visitors use our site.
• Legal Requirements: We may disclose information if required by law, court order, or to protect our legal rights.

5. Data Security

We implement industry-standard security measures to protect your personal information, including SSL/TLS encryption for all data transmitted through our website and secure payment processing that complies with PCI DSS standards. While no method of transmission over the Internet is 100% secure, we take reasonable precautions to safeguard your data.

6. Cookies

Our website uses the following types of cookies:

• Analytics Cookies: Google Analytics cookies help us understand website traffic patterns and user behavior. These cookies collect anonymized data.
• Functional Cookies: Session cookies that maintain your browsing experience and any form data during your visit.

We do not use advertising or tracking cookies. You can control cookie settings through your browser preferences.

7. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Correct any inaccurate or incomplete information.
• Delete your personal data, subject to any legal retention requirements.

To exercise any of these rights, please contact us using the information provided below.

8. Third-Party Services

Our website may use the following third-party services:

• Google Analytics: For website traffic analysis. See Google's Privacy Policy.
• Google Tag Manager: For managing website tags and scripts.
• Payment Processors: For secure transaction handling, governed by their own privacy policies.

We encourage you to review the privacy policies of these third-party services.

9. Children's Privacy

Our services and website are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us so we can promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated effective date. Your continued use of our services after changes are posted constitutes acceptance of the revised policy.

11. Contact

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

• Phone: (855) 283-5466
• Email: reservations@etofnashville.com

Last updated: April 2026